Return and Refund Policy

Returns

• You have 30 days from the date of delivery to return an item.

• The item must be unused, in its original packaging, and in resalable condition.

• Once your return is approved, we will provide you with a return shipping label.

Refunds

• Once we receive and inspect your returned item, we will notify you of your refund.

• Approved refunds will be processed within 7 business days and credited back to your original payment method.

• A 10% restocking fee may apply to certain returns.

Exchanges & Replacements

• If you receive a damaged or defective item, contact us within 7 days of delivery.

• We will arrange for a replacement or issue a full refund if the item is defective.

Lost or Missing Refunds

If you haven’t received your refund yet, please check with your bank or payment provider.

Contact Us

For any questions regarding returns or refunds, please reach out to us: 

✉ Email: info@seraphinemilan.com